Return Policy

Next Vision Instruments Returns

Return Policy

Helpful information about eligible returns, refund timing, and how to start the return process.

Return Window
30 Days From Delivery
Item Condition
New & Unopened Items
Refund Timing
Up to Four Weeks

Return Eligibility

You may return most new, unopened items within 30 days of delivery for a full refund.

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Refund Timing

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly.

This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

How do I start a return?

If you need to return an item, please Contact Us with your order number and details about the product you would like to return.

We will respond quickly with instructions for how to return items from your order.

Need help with your return?

Contact our team with your order number and product details, and we will guide you through the next steps.

Contact Us
Good to Know

Refund timing may vary depending on shipping transit, return processing, and your bank’s processing timeline.

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